Please review this policy before completing registration or making nonrefundable travel arrangements.

Participant Cancellations

Cancellation requests must be submitted in writing to Derek@RallyPointTC.com.

• 30 or more calendar days before the course: Registration fees are refundable, less any nonrefundable payment-processing fees.

• 15–29 calendar days before the course: Fifty percent of the registration fee is refundable.

• 14 or fewer calendar days before the course: Registration fees are nonrefundable.

• Failure to attend: No refund or credit will be issued for a no-show.

Refunds, when approved, will be returned to the original payment method or paying agency. Please allow up to 10 business days for processing.

Attendee Transfers

A registration may be transferred to another qualified attendee from the same organization at no additional charge. Transfer requests must be submitted before the course begins and include the replacement attendee’s contact information.

Registration fees may not be transferred to a different course or future training date unless Rally Point provides written approval.

Cancellation or Rescheduling by Rally Point

Rally Point Training & Consulting reserves the right to cancel, postpone, reschedule, relocate, or modify a course when necessary, including because of insufficient enrollment, instructor availability, host-site requirements, facility issues, safety concerns, severe weather, government action, emergency conditions, or circumstances beyond Rally Point’s reasonable control.

If Rally Point cancels the course and does not provide a replacement date, the person or organization that paid the registration fee may choose:

• A full refund of registration fees paid; or

• A credit for the same amount toward a future Rally Point course.

If the course is rescheduled to a different date, registered participants may transfer their registration to the replacement date, receive a credit toward a future Rally Point course, or request a refund of registration fees paid.

A reasonable change to the training room, facility, daily schedule, instructional sequence, or instructor does not constitute cancellation, provided the course remains in the same general location and retains its essential content and dates.

Travel and Related Expenses

Participants and their organizations are responsible for all travel arrangements and related expenses.

Rally Point Training & Consulting is not responsible for airfare, mileage, lodging, meals, rental vehicles, lost wages, overtime, administrative expenses, cancellation charges, change fees, or any other costs incurred in connection with attending the course—even if the course is cancelled, postponed, relocated, or rescheduled.

Participants are encouraged to use refundable or changeable travel arrangements.

Limit of Remedy

If Rally Point cancels or materially reschedules a course, Rally Point’s financial obligation is limited to refunding the registration fees actually received for that course.

To the fullest extent permitted by applicable law, Rally Point Training & Consulting will not be liable for incidental, indirect, consequential, or travel-related expenses arising from a course cancellation, postponement, rescheduling, relocation, or modification.

Acceptance of Policy

Submission of a Seat Request does not create a confirmed registration or payment obligation. This policy becomes applicable when registration is confirmed or payment, an approved purchase order, or other payment authorization is accepted.

By completing registration, the participant and paying organization acknowledge and accept this Cancellation, Transfer, and Refund Policy.